Treatment process

Step 1

Your request for information

Call our medical coordinator on +33 1 84 17 49 70, send us your request through the website, or write to us by email to

Step 2

Let’s prepare your medical file together

Describe your pathology, your pain … Attach the diagnosis of your doctor to the file, tell us your medical expectations, share your x-rays, your test results.

Step 3

The treatment offer is sent to you

After obtaining the diagnosis from the surgeon, we prepare a complete treatment offer:

  • The description of your stay at the hospital,
  • The description of your follow-up treatment, if any,
  • Our customised touristic offer.

Step 4

Validation of our offer

As soon as we receive all the signed contractual documents, we will determine the dates and conditions of your stay together.

  • The support contract
  • The quote and the informed consent by the hospital
  • The rehabilitation contract

Step 5

Planning your hospitalisation in France

We will plan your medical consultation meeting with your surgeon together.

As soon as you arrive at the airport, we will take care of you and your loved ones accompanying you.

We will drop you to your hotel and will inform you about the details of your stay (a small agenda with all the details of your stay will be handed over to you).

Step 6

Your hospitalisation

We will accompany you and manage your admission in the hospital.

During your hospitalisation period, we will be by your side to offer the best services and to assist your loved ones.

Step 7

Your recovery and follow-up treatment

At the end of your hospitalisation, we will accompany you to your rehabilitation centre or your recovery centre.

SudLife will make sure to offer you a rich range of visits, touristic and cultural activities in order to make your stay more pleasant.

Step 8

Your medical follow-up

As soon as you are recovered, we will ensure your safe return to your home. A remote follow-up check-up system will also be offered to you after you return.