Testimonies

M. GARBA (Niamey)

Treatment date: April 2015
Hospital: Hôpital Necker
Recommends Sudlife: Yes

What I liked: My 9 year old daughter underwent a surgery last month at Necker in Paris. The President of doctors in  recommended me Sudlife to organise her hospitalisation in France and she was accompanied by my wife. We were particularly happy about the availability and competence of our medical coordinator at Sudlife. Living abroad, I want to particularly express my satisfaction of having to avoid being put on hold for a long time on telephone to obtain financial information from the hospitals.

What could be improved: The communication of Sudlife in Africa. Better communication could, without doubt, help some people save precious time.

Mme QUENUM (COTONOU)

Treatment date: September 2014
Hospital: CHR d’Orléans
Recommends Sudlife: Yes

What I liked: When the health problems of my husband begun, our insurance company accepted to cover his hospitalisation abroad under the condition that we managed to get a medical quote from a hospital. My older son, who was studying in Montpellier, found the Sudlife site after doing a search. Two weeks later, my husband was being hospitalised in Orleans. We were very happy with the organisation, the human relations of the entire medical team. Well done Sudlife!

What could be improved: The transfer from the airport of Roissy and the city of Orleans was a little long for my husband, but soon forgotten on our arrival.

O.KOMBAROV (Moscou)

Treatment date: February 2014
Hospital: Hôpital Georges Pompidou
Recommends Sudlife: Yes

What I liked: Without Sudlife, I would certainly not be alive today. I had a delicate heart surgery in the beginning of 2014 in Paris. My employer asked SudLife to organise my hospitalisation in France. Organisation, support, information… everything was perfect. I’m thankful to Sudlife and the entire medical personnel of the hospital.

What could be improved: At the beginning of my stay, it was not easy to express myself. Thankfully, SudLife quickly arranged for an interpreter who helped me during my different medical meetings.

A.Mohammed (Caire)

Treatment date: June 2013
Hospital: Institut Gustave Roussy
Recommends Sudlife: Yes

What I liked: My 65 year old father was hospitalised for prostate cancer. Our embassy in France recommended me to employ SudLife to organise our medical stay in France. After my first telephone exchange with an agent that spoke in Arabic, I was reassured. I wanted to stay with a family in the centre of the city, a car with a driver that spoke Arabic… My requests were met.

What could be improved: